Senior Program Manager, Employee Experience

Job Description

This is an awesome opportunity to join Discord’s rapidly expanding Employee Experience (EX) team with great career growth potential. The EX team is responsible for thinking critically and creatively about all things culture and is empowered to test out new approaches to support the needs of our diverse workforce. We are looking for a passionate Senior Program Manager that will help us build belonging and a community that fosters meaningful connections across all team members around the world, regardless of where they work. The Senior Program Manager, Employee Experience is a critical and highly visible role at Discord. You will help support the connection, culture, and operational needs of our growing global People Operations team. Discord is building a best-in-class hybrid work environment and this role will work to ensure our employees have a highly functional, vibrant, and inclusive workplace. You will collaborate with key stakeholders across our Inclusion, Diversity and Purpose (IDP), People Partner, Workplace, and Internal Communications teams to deliver on company-wide initiatives.

• Managing our internal events program which includes large-scale company-wide events like our annual company kick-off, Discord Birthday, and Hack Week
• Lead the coordination of our annual company-wide onsite in San Francisco
• Partner with our Workplace teams to coordinate events and community-building activities for our global office(s)
• Partner with our Brand Merchandise Manager to manage our internal swag program and employee merch store
• Manage our Discord Anniversary program
• Support our Senior Benefits Manager in managing and evolving our Total Wellness program
• Manage cross-functional, global relationships and projects to ensure policy, process, and systems are aligned to meet the needs of employees
• Oversee management reporting and work with our People Analytics team to analyze data for various EX programs

• You have a minimum 5 years experience working in Human Resources or Customer Experience programs and third-party vendor management
• You have experience planning and executing large-scale events
• You are curious, creative, and collaborative
• You have the ability to assess and understand our culture and interpret this into meaningful strategies that are genuine to Discord
• You have experience leading projects and programs and experience with managing relationships with cross-functional teams
• You have excellent interpersonal, and analytical skills, and the ability to understand various engagement tools in order to help drive implementations and systems maintenance
• Meaningful relationships are your thing. You excel at making a connection with those around you
• You have the ability and desire to adapt to the fast-changing landscape of technology

• A passion for understanding and living Discord’s mission: Building Belonging
• You are good at finding the right meme for every situation

New York City residents only: Minimum salary of $133,000/year + equity and benefits
*Note: Disclosure as required by NYC Pay Transparency Law.
Colorado residents only: Minimum salary of $106,400/year + equity and benefits
*Note: Disclosure as required by sb19-085(8-5-20).

#buildbelonging #LI-KG1 #LI-Hybrid