Senior Software Engineer, Trust and Safety

Job Description

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: New York, California, New Jersey, Connecticut, Arizona, Louisiana, Massachusetts, Michigan, Texas, Washington, Colorado, Vermont, North Carolina**** At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.

The Role

• Bitly is looking for a Senior Software Engineer to improve and expand the services that power all of our products. As a member of the Trust & Safety Platform team, you will be focused primarily on the continuous improvement of our systems to protect our users from harmful content and abusive behaviors. You will have a profound impact on the engineering org’s strategy and culture, shaping both technology and policy in how we approach Trust & Safety in a rapidly evolving threat landscape. You’ll leverage existing systems and bring some opinions of your own to the discussion to improve the trust & safety ecosystem.

What You’ll Do

• Create, manage, and improve back-end services that enhance the trust & safety of our platform and products, leveraging a variety of tools and languages including, Go, NSQ, MySQL, Memcached, and more.
• Draw from previous engineering at-scale experiences to build content moderation process systems, rule engines, strategy systems, feature engines, human moderation platforms, risk insight systems, and other systems that will be able to handle scale for both today and beyond.
• Contribute to technical roadmap and decisions for the team while collaborating heavily with other teams and senior engineers to align goals and initiatives.
• Work closely with key stakeholders in product, legal, security, as well as external vendors and partners as the technical representative for Bitly’s trust & security systems.
• Coach and mentor members of the Trust & Safety team, as well as the larger Bitly engineering organization.

Who You Are

• 4-7+ years as an engineer or individual contributor, and preferably 2+ years working on a trust & safety team (or related responsibilities)
• Fluency in Golang (we're a Golang-heavy shop). Alternatively, experience with C++, Rust, Java, Python, NodeJS, or other modern web languages/frameworks.
• You are familiar with relevant tools and technologies and have the drive to stay up-to-date with ongoing changes and advancements.
• You clearly communicate technical concepts and ideas to other engineers and other parts of the organization.
• You care about the quality of the code you write and strive to leave things better than you found them.
• You take the initiative in addressing issues or seeking support from fellow team members.
• You have experience with and are a proponent of automated testing.
• You have experience using a flavor of version control—we use git and Github to collaborate and manage pull requests.

Bonus Points for

• Extensive experience with GoLang and/or Python.
• Experience working on/with an internal-facing platform, SRE, and/or security team.
• Experience writing and maintaining APIs.
• Experience with front-end/full-stack development.
• Experience with Test Driven Development.
• Experience working with data driven, probabilistic threat models.
• Building internal applications and tooling for other engineering teams.
• Something new and not listed above? We’d love to learn and hear about it!

Our Values

• Customer First. We are fiercely committed to our customers' success. Our Job is to ensure that our trusted platform, performance, and people help customers achieve their goals
• Growth Focused. We are building a fast growing, healthy business powered by quick learning, constant optimization, and data driven decisions
• R.E.S.P.E.C.T. We are a team that respects each other and values diversity and inclusion. We treat others as we’d want to be treated and uphold the highest levels of integrity in everything we do
• >(!=) Greater than, not equal to. We are driven to win, bring our “A Game” to work each day and deliver exceptional results
• Do or Do Not, There is No Try . We say what we are going to do and we do it

Employee Benefits

• Competitive Salary + Stock Options
• Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly)
• 401k with up to 4% employer match
• One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance where available
• Wellness reimbursement program
• Partial cell phone service reimbursement
• Voluntary LegalShield for legal services and IDShield for identity theft protection
• Unlimited vacation, personal time, and flexible work from home policies
• Full support for remote work during COVID-19, including a home office and separate WiFi stipend
• Generous parental leave policies; maternity and parental leave for growing families
• Budget for professional development opportunities, including courses and conference attendance
• Company sponsored volunteering opportunities (when it is safe to do so)

Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here . ( https://bitly.is/CCPACandidates ) The annual cash compensation range for this position is $160,000 - $175,000 (with potential for bonus). Final compensation will be determined based on experience and skills and may vary from the range listed above. In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly. Apply for this job