Director, Enterprise Data Management

Job Description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We are looking for a dynamic, strategic thinker with data management experience from both a technical and business perspective to transform Constant Contact’s Enterprise Data Environment. The Director, Enterprise Data Management will provide strategic direction and drive the operationalization of Data Management processes and practices.

What you'll do:

• Lead the transformation of how we handle data at Constant Contact by crafting, deploying, and driving adoption of an innovative framework that centrally monitors data management activities with internal and external commitments and industry processes.
• Work closely with partners to understand current data management use cases, processes, and opportunities to optimize
• Define requirements to centrally monitor the detection, execution, and validation of data management in accordance with existing data handling processes, internal standards, customer commitments, and privacy / legal requirements (e.g., GDPR)
• Lead all aspects of the development of solutions, in partnership with key partners
• Measure consistency and compliance with all pertinent enterprise data policies, standards, and guidelines
• Cultivate productive partnerships with various technology, legal, security, and analytics teams across Constant Contact
• Build external alliances to assess and share industry trends with supported customers
• Support strategy formulation of the data office

Who you are:

• 7-10 years of experience in data management, risk management, compliance, Legal / Privacy, or similar field
• Strong data management background that includes driving strategy, architecture, governance, compliance, tooling, and enablement
• Ability to proactively provide guidance to strategic projects around ownership, stewardship, critical to quality acceptance criteria including accuracy, timeliness, validity, completeness, usage and availability of data
• Demonstrable experience with data deletion, data archival, data classification, and data lifecycle management
• Familiarity with data handling regulations (e.g., GDPR) and data classification
• Successfully drive consensus across organizations and clearly articulate Data Management strategy, vision, and business value
• Excellent business and technical communication skills at all levels of the organization
• Commitment to continuous improvement, success at leading by influence, and excellent at building cases for investments to improve data management
• Ability to be agile, proactive, and comfortable with ambiguous specifications
• Instill accountability and demonstrate the value of data across a wide range of individuals (engineers, data scientists, analysis, service owners, executives, customers, auditors, etc.)
• Experience with concepts, processes, and technologies that support data deletion / archival / retention
• Experience leading enterprise-wide initiatives, particularly in areas of data, compliance, or technology
• Experience working in sophisticated and large data environments
• Experience leading teams in a decentralized and matrixed environment, team builder who develops team, staffing strategy, and hiring plan consistent with the needs of the department
• Knowledge of data governance practices, business and technology issues related to management of enterprise information assets

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.