Full Time Store Supervisor - Pinecrest - Cleveland, Oh

Job Description

Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and a solves problems with grace and optimism.
• Financial management experience preferred.
• Ability to lift at least 50lb
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills and a potential bonus for some splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time
• Incentivized Referral Program