Facilities Manager

Job Description

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Facilities Manager to join our Legal team.

Want to help us transform the travel experience? The ideal candidate will have had experience in facilities management , vendor management , and bolstering workplace productivity through the implementation of streamlined systems and processes. This role reports to the Associate General Counsel and will be hybrid from our New York City office with in-office attendance required twice weekly.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

• Manage day to day workplace & facilities operations for HQ from general office operations to facilities management, such as space planning, HVAC maintenance, plumbing, Fire Life Safety (FLS) vendors and pest control services.
• Be the owner of all workplace initiatives as it relates to our Future of Work Taskforce, ensuring a smooth transition and optimization of the physical office as we move to support a hybrid model.
• Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code. Manage regulatory reporting items such as Right-to-Know (RTK) filing, ensuring compliance with OSHA measures and regulatory reporting related to HVAC maintenance.
• Oversee the facilities budget and seek out opportunities to reduce maintenance expenses and ensure documentation and contracts are organized and systematically reviewed.
• Administrator for department software and technology, such as our security system.
• Continuously survey and identify any faults or problems in office equipment or fixtures, performing troubleshooting minor maintenance to keep them working
• Perform routine quality assurance (QA) audits of lease to understand landlord and tenant responsibilities and c ontracted and uncontracted services with a focus on financial targets
  
• Own scope of work (SOW) development and request for proposals (RFP) process
• Vendor relationship management for assigned vendors
• Coordination of COI’s, invoices, manage department CC’s and any corresponding paperwork as needed.
• Schedule service as needed, keeping in mind logistics around business. Manage help desk tickets and employee requests.
• Coordinate internal and external responses to break/fix items.
• Manage departmental calendar for lifecycle maintenance, preventative maintenance, site surveys, events, etc.
• Peer coach team members to ensure knowledge share is a priority as well as collaboration
• Manage department communications to the wider company and day to day responses on Slack.
• Assist with special projects, such as researching and implementing a ticketing system, and incident management lifecycle mapping for HQ.
• Create SOPs for employees and develop department procedures
• Shared reception coverage with the workplace team and back-up for porters, as needed.

Who you are:

• 5 years of facilities management experience
• Analytical, abstract thinker with great written and verbal communication either 1:1 or company wide.
• Proficiency in utilizing iOS Mac, GDrive, GSuite, Slack, AirTable and similar platforms.
• Have a great eye for detail and high standards for keeping a neat and well-organized office.
• Friendly, welcoming and confident in your leadership to lead our team members through change and evolution
• Have an appetite and aptitude managing complexity and high volume against tight timelines
• Never satisfied with the status quo, always thinking "how can we do this better?"
• Team player with a "no task is too small" attitude
• Passionate about transforming travel (but that’s a given!)

Compensation Package:

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards program that also includes benefits, bonus, equity and various social and professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

• Salary Range: $85,000 - $90,000 annually
• This role is eligible to participate in Away’s Annual Company Performance Bonus Plan, the terms of which are determined on an annual basis at the discretion of the company
• Equity Grant: commensurate with level determined at the discretion of the company
• Benefits Overview:
• Medical, Dental and Vision insurance
• Life and AD&D insurance
• 401(k) with a company match
• Flexible spending, health savings and commuter benefits
• Paid Time Off (vacation, personal well being, volunteer, paid holidays, floating holidays, bereavement and jury duty)
• Paid Parental Leave, Short & Long-term disability
• Product stipends and recognition awards

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com .

You’ll love working at Away because:

• We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless.
• We’re not just employees. We’re people. We deeply value the talent our team brings to the table, and believe that fair and equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a stocked kitchen.
• We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.
• We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, and our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
• And so much more...! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].