About the Role
The Senior Renewal Specialist serves a key function in the Global Account Management team by providing a process-driven approach to renewing Validity's customers. They will partner with the Customer Account Executive (CAE) and the customer (on behalf of the CAE) to drive the renewal paperwork and process for these clients and ensure successful, scalable, efficient, and timely closure of expected renewals each month, ideally well in advance. This key operational function within Validity's Global Account Management function also provides operational support for the broader retention efforts. As this role evolves, it will be expected that the candidate helps define and document all requirements to grow and scale this function and support best-in-class retention results.
Position Duties and Responsibilities
Required Experience, Skills, and Education
Preferred Experience, Skills, and Education
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Tampa, Denver, London, Paris, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
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Validity is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
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