Learning & Development Manager

Job Description

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Vermont, Massachusetts, New York, North Carolina, New Jersey, Michigan, Connecticut At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly. The Role As a member of the People team, the Learning and Development Manager is a highly consultative role, responsible for the successful design and delivery of development experiences across the company. The Learning and Development Manager draws on instructional program design, facilitation and delivery experience, as well as strong business acumen, to lead the development of innovative learning experiences (face-to-face, and live-online) that produce measurable impact and support the talent pipeline of a fast-paced, high-growth company.

What You'll Do

• Oversee new hire onboarding, ensuring all new employees understand our company values, teams & our product
• In partnership with the Director of Org Development & Learning, provide both strategic and operational support for the design and implementation of key talent initiatives across all aspects of our organization related to career growth and employee development
• Design and facilitate training and development sessions, interactive meetings, and a variety of solutions via multiple modalities to diverse audiences
• Partner with the DEI office as well as the central HR team to ensure that diversity, equity and inclusion practices are integrated into all L&D initiatives
• Develop and maintain learning assets, curriculum, and a variety development best practices that align with organizational goals and values
• Partner with external vendors where appropriate and manage vendor agreements when necessary
• Raise the bar to innovate, simplify and maximize the effectiveness of new and existing people leadership development programs
• Leverage Bitly’s LMS and other resources to enhance on-demand learning and course offerings
• Design, create, and maintain facilitation guides and materials to support training efforts

Who You Are

• 5+ years of experience in Learning and Development, working within an HR organization
• Knowledge of learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading edge practices
• Experience designing and delivering development programs and courses in multiple modalities, including face-to-face, live-online and self-paced learning using a variety of technologies
• Diversity, Equity & Inclusion (DE&I) subject matter expertise strongly desired
• Strong communication, influencing, and stakeholder management skills
• Ability to navigate ambiguity and work in a fast-paced environment
• Experience in the technology industry strongly preferred
• Excellent written, presentation and interpersonal communication skills

Our Values

• Customer First. We are fiercely committed to our customers' success. Our Job is to ensure that our trusted platform, performance, and people help customers achieve their goals
• Growth Focused. We are building a fast growing, healthy business powered by quick learning, constant optimization, and data driven decisions
• R.E.S.P.E.C.T. We are a team that respects each other and values diversity and inclusion. We treat others as we’d want to be treated and uphold the highest levels of integrity in everything we do
• >(!=) Greater than, not equal to. We are driven to win, bring our “A Game” to work each day and deliver exceptional results
• Do or Do Not, There is No Try. We say what we are going to do and we do it

Employee Benefits

• Competitive Salary + Stock Options
• Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly) 401k with up to 4% employer match
• One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance where available
• Wellness reimbursement program
• Partial cell phone service reimbursement
• Voluntary LegalShield for legal services and IDShield for identity theft protection
• Unlimited vacation, personal time, and flexible work from home policies
• Full support for remote work during COVID-19, including a home office and separate WiFi stipend
• Generous parental leave policies; maternity and parental leave for growing families
• Budget for professional development opportunities, including courses and conference attendance
• Company sponsored volunteering opportunities (when it is safe to do so)

Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here . ( https://bitly.is/CCPACandidates ) In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly. Apply for this job