Business Development Leader

Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The purpose of this role is to manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction. Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services.

2. Principle Responsibilities/Key Results Area

Strategic Planning

• Development of the business strategy for the group of customers
• Ensure the development of individual designated clients’ operational plans, with corresponding tactics and actions to achieve defined goals
• Contribute to strategic planning with respective Functions on the level of key markets and key clients
• Ensure that the necessary Marketing plans are in place in good time and have sufficient justification for the required spend.
• Monitor the development of the banking and financial services industry across the region, analyze trends and understand factors impacting current and potential business results of Visa. Monitor, analyze and develop/respond to competition strategies.
• Responsible for country revenue

Business Development and Relationship Management

• Establish, develop and manage the relationship between Visa and designated clients
• Identify new business development opportunities and take accountability for and manage the project evaluation of these. Focus on achieving business targets through growing existing business and developing new business opportunities. Monitor business results of designated clients and anticipate challenges and take proactive measures to accomplish targets.
• Ensure effective communication of progress to targets both within Visa and with Clients.
• Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients, partner companies. Understand their business strategies, priorities, needs and business processes, present to them strategic ideas and share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
• Represent Visa to the clients by providing a point of contact to them, with permanent high quality support on the Visa organization, products, systems and policies.
• Client consulting relating to operations, IT, marketing and compliance

General

• Ensure all CEMEA departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur.
• Actively contribute to the development of the team through sharing of information, coaching and support.
• Establish, maintain and develop good relationships with CEMEA colleagues, and staff in other regions to ensure that global initiatives and best practice throughout Visa are effectively introduced across CEMEA.
• Complete ad hoc project/research work and other initiatives as directed by senior management.

3. Strategic Nature, Mgmt Accountability, & Scope

• Actively participate in development and ensure implementation of annual functional sales goals and plans.
• Responsible for activities of clients/areas without direct reports. May lead small functional team.
• Directly supports senior sales staff on their areas of responsibility.

4. Decision Making & Complexity

• Operate autonomously with complex accounts. Has impact on department revenues and organization reputation through management of client relationships.
• Decisions are guided by policies, procedures and business plan.
• Interpret business issues and recommend best practices.
• Work independently with guidance in only the most complex situations.

5. Financial & Organizational Scope

• Operational sales team member
• Manages assigned accounts or supports others.
• Generates new business and maintains existing client relationships in mid to large accounts.

6. Reporting Relationships & Interactions

This individual will be expected to interact effectively will all levels of Visa management and staff.

7. Key Competencies

• Leadership Skills
• Superior negotiation skills leading to timely and acceptable resolutions
• Client relationship and management skills
• Solid interpersonal skills and working with cross functional teams
• Exceptional verbal and written communication skills - Development and preparation of executive level briefs
• Self-directed and motivated
• Able to work with little management oversight
• Strategic management and creative thinking
• Analytical in thought processes

Qualifications

Skills - Professional/Technical/Business
• 5+ years of continuous experience in a bank or processing centre
• Implementation or support/improvement of bank card products in cooperation with different payment systems
• Sales experience and proven negotiation skills, prior experience leading meetings and effectively delivering presentations to large industry audiences, including conferences,
• Knowledge and understanding of banking operations and/ or electronic payment schemes, including products & services, business systems and processes
• Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
• Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
• Ability to manage varied indirect reporting relationships at all levels of the Visa and member organization.
• Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
• Strong self-management skills including demonstrable drive and energy
• Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff
• Candidate must have the ability to travel frequently
• Fluent in English, Ukrainian
9. Preferred Experience (education, skills - professional/technical/business)
Preferred Education: MBA
Preferred Years Experience: Retail banking/acquirer/financial services sector or consumer card business
Preferred Skills - Professional/Technical/Business
1) Project management skills
2) Experience with strategic planning, creative thinking and solution development
3) Excellent time management skills and ability to achieve goals with minimal management oversight
4) Demonstrated organizational skills
5) Strong negotiation skills
10. Other Comments
Security
As with all positions within Visa CEMEA the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and client information and compliance with the Key Controls.
Health and Safety
Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
Business Continuity
Give full support to the Company’s business continuity policy and ensure that the policy is effectively implemented. Ensure familiarity with business continuity plans and support all relevant activity.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. I'm interested I'm interested Privacy Policy Cookies Settings