Head of EU People Operations

Job Description

Trainline is an innovative, tech business with a mission to bring together the world’s rail, coach and other travel services into one simple experience. We aim to make travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices . We’re hugely proud to be the world’s leading independent rail and coach travel platform and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and across 45 countries in Europe and beyond . That’s more than £3.7 billion in ticket sales annually, and over 90 million visits to our apps and websites each month. In another major milestone, Trainline listed on the London Stock Exchange in June 2019 and is now part of the FTSE 250 . Our culture is central to our success . We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality. It’s this sense of pace , innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better . Overview of Role The role of the Head of EU People Operations is to provide seamless HR operational support to all employees across our European office locations. We’ve expanded our European footprint in recent times, as we embark on an ambitious and exciting journey to replicate our UK successes on the continent, to help us achieve this goal our headcount has expanded, and we’ve opened new offices in Milan & Barcelona. You will play a key part in helping to support future headcount growth in all European locations, as well as supporting our existing Trainliners in Paris, Barcelona, Milan & Berlin and potentially other locations in future. There is lots to be achieved in this role and the potential to have a huge impact on our ever growing workforce as you impact policies ranging from compensation through to health & wellbeing. The role will have accountability for all touch points of the entire employee lifecycle from the offer process for new hires, to onboarding, induction, performance management, pay reviews, promotions, job changes through to leaving. They will own compensation, including pay ranges, benchmarking, pay reviews and delivering benefits which drive talent attraction, retention and employee engagement. Your key stakeholders will include the Talent Acquisition Team, HRBPs and the broader Trainline Management community as well as providing a vital service to all employees.

About You

• You’ll be an experienced HR professional
• experience in partnering with senior stakeholders in a high growth, Technology business in EU locations will be essential
• A proven track record in developing a People Operations agenda
• A deep knowledge of HR Operations, HR Systems, Reward and benefits
• An ability to deliver at pace in a fast-moving, growth-focused business managing change and minimising complexity.
• Experience of working in a Plc regarding the corporate governance framework and share plans in a listed environment
• A strong focus on continuous improvement, with an analytical and data-driven approach
• A collaborative style that builds effective working relationships with strong, clear and credible communication skills and ideally multi-lingual

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world. Apply for this job