Job Description
The Sr. Systems Engineer will be a senior member and of a team accountable for the uptime and management of all SPE Global Network Services Infrastructure.
Sr. Systems Engineer is responsible for providing support functions including problem determination and resolution, technical solution development, policies, procedures and processes governing the use and operation of the company's global network infrastructure assets.
This position requires an emphasis on problem management, as well as building and maintaining positive business relationships with the IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision.
Core Responsibilities:
- Expected work hours will be 5 pm-2 am PST.
- The position can be remote but has to be in the office for the first 1-2 months of training.
- Senior team member on a team of Global Network Services Team.
- Perform installations and configurations of multiple networking devices (i.e., Routers, Switches, Firewalls, Service Modules, security appliances, IP addressing, etc.)
- Establish standards for network hardware and services.
- Establish network usage policies and communicate policies to affected audience(s).
- Develop performance management procedures for network infrastructure.
- Manage and maintain network resources, globally, throughout the enterprise.
- Manage IT Staff relationships to insure service levels and availability of all networks.
- Manage outages, identify root cause and resolve all network issues within allowed service levels.
- Manage outages, identify root cause and resolve all network issues within allowed service levels.
- Participate in the daily production meeting to report the status of production systems.
- Participate in the change control, production acceptance and event management processes.
- Participate in the development of operational procedures and policies.
- Participate in the development of a viable, cost-effective disaster recovery capability.
- Develop report monthly statistics and progress against internal and external service levels.
- Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.
- Identify, resolve and escalate business issues as appropriate.
- Manage after hours and on-call support.
- Manage Network capacity and provide network utilization statistics to the capacity planner.
- Develop and maintain project plans for medium to large sized network projects
- Provide oral and written status reports to IT management and customers
Job Requirements:
Detailed knowledge of Cisco hardware platforms, switching, routing (including EIGRP, BGP), IOS, IPv4, IPv6, TCP, cabling infrastructure, firewalls, remote access systems, wireless, MPLS, VRF, VPN, multicast, WAN acceleration, wide area networking technologies, DNS/DHCP/NTP (Infoblox), authentication technologies, 802.1x, spanning-tree, layer 2 security, RADIUS/TACACS/ISE, QoS, F5 load-balancing
Strong awareness of non-networking IT disciplines such as Windows and Linux server systems, clustering, storage area networks, RSA, information security, PKI, Active Directory, multi-tiered application architecture and possess understanding of how to support these applications/protocols when accessed through VPN and firewall appliances.
- Minimum 10 years employment in the IT industry working with a major systems and vendors.
- Minimum 8 years experience with Cisco based network environments
- Minimum 5 years experience with multi-tiered network infrastructure environment
- Minimum 3 years experience with Palo Alto firewalls and Cisco ASA.
- Minimum 3 years experience of defining and realizing major technology initiatives (+12 months duration)
- Two or more years of entertainment experience is a plus.
- Experience with Cisco Call Manager Systems is a plus
- Bachelor degree or equivalent experience preferred
The anticipated base salary for this position is $105,000-$168,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.
*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.