Job Description

About Us

As one of the largest global third-party logistics (3PL) providers, C.H. Robinson helps organisations around the world get the products they need, where and when they need them. We are the Oceania Region of C.H. Robinson’s Global Forwarding Division, with offices in Australia and New Zealand. We bring together our team of experts to solve logistics challenges in our core services of Sea Freight, Air Freight, Domestic Freight and Customs Brokerage. Our culture is driven by our people, process and technology. We promote an atmosphere rich in customer focused execution and entrepreneurial spirit.

We are now looking for our next talented Transport Operations Supervisor to join our Brisbane team.

The Role

The Transport Operations Supervisor will ensure operational excellence by organizing, planning, coordinating and controlling team operations. The main focus of the position is to develop people, monitor performance, independent solution design on service provider issues, and support the day-to-day needs of our customers through superior transport operations. This role would suit a candidate with demonstrated transport operations experience, including across FCL, break bulk, project cargo, NHVR requirements, Customs and Biosecurity procedures, LCL and airfreight cartage.

Location

This role is based in our Bowen Hills, Brisbane office. Ahybrid working arrangement applies .

Responsibilities

People Management

• Training and developing employees
• Establishing goals (short-term (6 month), mid-term (1 year), long-term (career goal))
• Providing input on and/or conduct mid and year end reviews
• Providing input on compensation decisions
• Providing input and recommendation on staffing forecasting & decisions
• Communicating and educating employees on corporate compliance policies

Operational Management

• Organize, plan, coordinate and control specific phases of team operations
• Prioritize and delegate work. Monitor for accuracy, completeness, and efficiency
• Develop and document operational process within team and process for interaction with other branch teams
• Document work flow and job description of individual team members
• Actively work with management to identify, develop, and monitor metrics to measure performance of team and members

Required Qualifications

• Direct or indirect supervisory, management or leadership experience
• Minimum 3 years transportation experience
• Experience across FCL, Break Bulk, LCL, and Airfreight cartage operations
• Knowledge of NHVR requirements
• Knowledge of Customs and Biosecurity processes
• Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
• Strong written and verbal communication skills
• Strategic and creative thinking skills
• Strong problem solving skills
• Values a diverse and inclusive work environment

#LI-Hybrid

Benefits

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.