Director of Infrastructure

Job Description

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the team

At Deliveroo we're striving to build the industry's best engineering organisation.

Our teams are solving unique and difficult problems at scale. We're growing quickly and we need experienced technical managers to help us scale.

We’re looking for an Engineering Director who can lead and continue to build the Infrastructure organisation that is responsible for the efficient, resilient and scalable operations of compute and database fleet, edge networks, event streaming, observability and release platforms. You will lead several critical engineering-wide processes and initiatives including: service readiness, incident management, disaster recovery, and code resilience. Lastly, you will provide program mentoring as well as coach managers and ICs operating across all our platforms and product areas. This role will report into our VP of Infrastructure and will be a hybrid working role in either Hyderabad or Bangalore.

You will

• Manage a team of Senior Engineering Managers and Engineering Managers across our Platform team.
• Deliver performance against a set of key performance indicators (KPIs) for the Infrastructure group to reflect the health and performance of each function.
• Be the leader for operational health and incident response at Deliveroo, owning and delivering impact against Engineering Operational Excellence initiatives.
• Define and execute against a clear vision and 3 year roadmap for core areas of ownership including observability, datastores, compute, production releasing and event streaming and disaster recovery.
• Provide ongoing executive-level reviews of our disaster recovery and incident capability relative to an industry maturity model.
• Grow an effective, self-organising group of managers, while scaling a tech organisation at a fast pace.
• Maintain and scale our systems through headcount and forecast planning, delivering results at or below budget plans.
• Maintain a positive learning environment and act as a mentor for engineers and up-and-coming leaders.
• Collaborate with other senior stakeholders across the engineering organisation.
• Be the co-site lead for our growing India operations.

Requirements

• Operational engineering leadership experience, preferably at a director level
• 7+ years of total people management experience, 5+ years leading managers.
• Experience in operating infrastructure platforms as a service, production releases, efficiently operating and scaling cloud infrastructure, and incident management.
• Deep knowledge of distributed system design and operation.
• Experience collaborating and problem solving with senior technical and non-technical stakeholders.
• Desire to be hands-on while being a senior leader of the tech org.
• Experience mentoring and building a motivated and effective team.
• Experience setting goals and objectives to ensure your team is set up for success.
• Passion for collaboration, problem solving, and execution.

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.