Job Description

C.H. Robinson’s Managed TMS® Services are provided through the TMC division. TMC provides customers with expertise and technology that drive both immediate and sustained cost savings throughout their transportation networks. Core components of this service include Six Sigma-based process engineering, advanced TMS technology and TMS power-users, who serve as an extension of the customer’s staff. In our Managed TMS customers often retain control of transportation service provider selection, transportation service provider contracts, and rate negotiations.

TMC is a global division of C.H. Robinson Worldwide, Inc. with offices in Chicago-USA, Amsterdam-The Netherlands, Shanghai-China, Mumbai-India and Wroclaw-Poland. Over the past 15 years, TMC has exceeded customer expectations for savings, productivity, supply chain improvements and carbon footprint reduction.

Currently TMC is looking for:

Logistics Representative

Your accountabilities will include:

• Build relationships with customer contacts to execute day to day transportation needs
• Proactively monitor, manage, and follow-up on shipment daily exceptions
• Manage service failures with transportation service providers and work with customer to resolve any potential issues
• Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
• Provide prompt and professional response to customer's requests for additional information
• Hit tactical and operational KPI targets (Quality and Productivity Metrics)
• Strong willingness to be committed to customer and division
• Manage reconciliation of weekly financial reports
• Responsible for running and improving reports on daily shipment activities
• Identify and implement operational efficiency gains
• Execute and respond to changes submitted from the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
• Collect, sort and distribute operational information to the internal team

Required qualifications:

• University degree in the area of Logistics or Business
• 4-5 years of work experience in a similar role (European Logistics)
• Fluency in English is a MUST for this role
• Willingness to create and adhere to process and plan
• Ability to solve problems in an effective and efficient manner
• Ability to think creatively and being flexible
• Ability to work in a stressful, team oriented, and fast-paced environment
• Friendly, customer-service attitude
• Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
• Detail oriented and strong communication skills

What does C.H. Robinson offer you?

When you walk through the door at one of our branches, the first thing you notice is the energy. Our teams are outgoing, dynamic and engaging. If you are driven by energy, action and success, our work environment will be a perfect fit.

• Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
• A fun, positive and open environment which encourages thinking outside the box
• Compensation includes a monthly salary and bonus based on personal, team performance and business growth
• Benefits package which includes: cafeteria system, private medical insurance, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS
• Work in a modern office with convenient access and delicious coffee/tea

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.