People Ops Specialist

Job Description

As an HR Generalist - Process Specialist, you will play a critical role in overseeing and administering various HR processes within our organization. You will be responsible for ensuring that HR operations run smoothly, efficiently, and in compliance with company policies and regulations. This role requires a detail-oriented individual with strong process administration skills, a customer-focused mindset, and a passion for continuous improvement.

What you'll do:

• Process Administration : Follow process documentation to manage day-to-day administrative tasks with efficiency, accuracy, and effectiveness.
• Policy Compliance : Follow HR policies, procedures, and guidelines in compliance with legal and regulatory requirements.
• Review and Approve Requests : Follow standard processes to review and approve requests, such as time off requests and employee expense reimbursements for HR programs. Escalate requests outside of the standard practices.
• Employee Onboarding and Offboarding : Manage the end-to-end onboarding and offboarding processes, including new hire onboarding into systems, paperwork completion, and offboarding tasks.
• HRIS Management: Manage the data entry of the HRIS (Human Resources Information System) and ensure data accuracy, integrity, and security.
• Employee Support : Serve as a point of contact for employee inquiries, providing information, guidance and support as needed.
• HR Metrics and Reporting : Compile and run predefined reports as needed. Prepare regular recurring reports for management needs.
• Compliance Reviews : Conduct periodic reviews to ensure HR processes and practices are compliant with relevant laws, regulations, and company policies.
• Continuous Improvement : Help to proactively identify areas for improvement and recommend solutions to enhance HR operations.

Why we're excited about you:

• 3+ years of experience in HR roles, with a focus on process improvement and optimization.
• Solid understanding of HR processes, policies, and US regulations.
• Proficiency in data entry with HRIS systems, and leveraging G Suite products.
• Excellent attention to detail.
• Strong customer resolution skills.
• Excellent communication and interpersonal abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Why you're excited about us:

• Our team: We have a passionate, creative, and innovative team that is a lot of fun to work with.
• Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
• Remote culture: A healthy, productive working environment means different things for different people. We optimize for trust and invest in supporting remote teams, offer home office stipends for those that work best in their own space and co-working spaces for those that thrive in a social office environment, and focus on transparent communication to ensure an inclusive, equitable work environment for everyone.
• Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, offer home office stipends and co-working spaces in multiple cities, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
• Impact: You’ll play a key role in shaping the direction of our infrastructure and developer processes long-term
• Your growth: You’ll have the opportunity to collaborate with others and take on more ownership over time.
• Benefits: We believe that doing your best work means living a full life. We support our team with unlimited PTO, gender-neutral parental leave, anniversary sabbaticals, and healthy stipends for creativity, learning, and personal wellness.

About Skillshare Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by OMERS Growth Equity, Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments. Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, and inclusive work environment for all. Apply for this job