Product Manager - Gig (Remote)

Job Description

Who We Are: Getaround is the world’s first connected carsharing marketplace. Launched in 2011, Getaround is available today in more than 1,000 cities across the United States and Europe. We connect safe, convenient, and affordable cars with people who need them to live and work via our peer-to-peer marketplace. Our proprietary connected car technology allows guests to book and unlock a wide variety of vehicles directly from our app without ever having to meet anyone in person, carry an access card, wait in line, or coordinate picking up keys, unlike traditional rental car services. Getaround is focused on providing economic opportunities to local communities. Our community includes guests who rely on our cars for on-demand mobility and entrepreneurial hosts (car owners) who share cars on our platform including those who operate their own carsharing businesses. Did you know cars are parked 22 hours a day on average? When we share cars, we don’t need as many on the road, which means fewer accidents, reduced traffic, and less space required for parking. Carsharing modernizes mobility by allowing people to connect multiple forms of efficient transportation for any type of use case. Through carsharing, we aim to lessen greenhouse gasses and reduce pollution. Studies show that when carsharing is available, people drive less and drive vehicles more appropriate for their use case, which can reduce household carbon emissions by up to 40%. Also, shared cars are used more frequently and retired more quickly, accelerating the adoption of newer, more energy-efficient vehicles. Our mission is to empower people to carshare everywhere by enabling the shift away from car ownership, want to join us? Product Marketing - Gig Remote Full-Time/Regular, Exempt #LI-Remote ** Please do not contact hiring manager(s) or job poster outside of established application process. Thank you! ** Your Mission: As the Product Manager leading the HyreCar platform, your mission will be to maximize earnings for Gig workers and Owners by building intuitive and seamless solutions that simplify their carsharing journey. Your squad will implement new features and changes in many key parts of the product: from optimizing the algorithm that ranks cars in our marketplace to developing robust features to improve our claims process, to building features that make it easier for our owners to onboard their first car, you will be deeply embedded in our Gig ecosystem. You’ll have a direct and strong impact on key company business metrics, namely by building features in order to improve our Active Daily Rentals - one of the main levers for the success of our business. This position reports to the Senior Product Manager for Gig.

What You'll Do: Essential Duties & Responsibilities (include, but are not limited to the following)

• Set the product strategy and empower others to come up with great solutions. As the owners of your roadmap, you and your teammates will be responsible for translating the company's strategic goals into a quarterly action plan.
• Aim for the optimal outcome on the company’s Objectives and Key Results: the value delivered to our business and our users matters more than the number of releases shipped.
• Drive your teammates through the full product cycle: problem identification, user research, ideation, design, development, and launch.
• Responsible for delivering high quality features to both our website and mobile apps.
• Use quantitative and qualitative data to inform the product roadmap.
Here are some of the challenges you will be working on:
• Optimize our marketplace ranking by building algorithms that take into account factors that will ensure a healthy and balanced marketplace.
• Improve our driver vetting process by utilizing data from 3rd party tools that can be leveraged to reduce our costs.
• Build a marketplace that drivers can trust by using levers such as ratings and reviews, robust profiles etc.
• Improve large fleet management tooling by building more automated features such as automated messaging and calendar scheduling.
• Build reporting tools to give owners visibility into the financial performance of their fleet.
• Ensure the confidentiality, integrity, and availability of company information, data, and systems.
• Ensure that IT security policies and procedures are followed.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this position. Essential duties and responsibilities may be added or modified as necessary at any time.

What You'll Bring: Education & Experience

• Bachelor’s degree or equivalent in any field.
• 3-5+ years’ experience in product management or a related role, required.
• Experience building B2B/B2C SaaS Marketplaces or features for a SaaS Marketplace, preferred.
• Experience with product planning, customer discovery, product discovery, and product development process.
• Experience using quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to inform product prioritization and decision-making.
• Proficiency in Figma, Tableau, Hex, Jira, Notion, preferred.

What You'll Bring: Skills & Abilities

• Entrepreneurial self-starter and fast learner who can navigate through ambiguous environments and work independently when needed.
• Excellent user empathy skills. You habitually put yourself in your users’ shoes to understand their issues.
• Proven ability to influence and collaborate effectively within a matrixed environment involving multiple stakeholders.
• Excellent at summarizing problems and explaining the big picture, both in written and verbal forms. You share information proactively.
• Strong analytical skills and the ability to translate data into actionable insights.
• Ability to work with cross functional roles - especially Engineering, Data and Design.
• Exceptional ability to articulate and simplify complex concepts for diverse audiences, crucial for bridging technical and business communications.
• A solution-focused problem solver adept at both strategizing and leading, as well as diving into the details to build, test, and launch solutions.
• Ability to execute consistently, rapidly, and effectively.
• Proven ability to successfully drive large projects involving multiple stakeholders.

Additional Awesomeness: (preferred, but not required)

• You have experience in the product function of a startup and are passionate about shaping and thriving in a high-impact, collaborative organization.
• Strong desire to improve urban living by transforming mobility.
• Familiarity with SQL, preferred.

Work Environment:

• Typical work environment includes desktop computing work using typical desktop computing equipment (laptop, keyboard, mouse, monitors, desk, chair) in a home office environment and/or other remote workspace environment.

Physical Demands:

• Ability to sit and use typical desktop computing workspace equipment - e.g. mouse, keyboard, monitor, phone - for extended periods of time.
• Manual dexterity to operate a typical desktop computing workstation.
• Ability to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack.
• Ability to lift and carry up to 15 pounds, if required.
• Reasonable accommodations will be made for qualified individuals with disabilities.

Benefits & Perks

• 🌎 Remote first workplace and flexible work hours. We mean it!
• 💰 Competitive salary, 401(k) plan, and generous stock options to help you plan and save for retirement.
• 🏖 Open, paid Flexible Time Off policy and two annual ⚡Recharge Weeks to help you reset and recharge.
• 💫 Healthcare plans include medical, dental, and vision to take excellent care of you and your family.
• 🛟 Health Spending (HSA) and Flexible Spending (FSA) accounts allowing you to allocate pre-tax dollars for eligible expenses.
• ❤️‍🩹 Employee Assistance & Wellness Support Program (EAP) and access to a variety of wellbeing support resources.
• 📝 Annual Work Smarter Stipend to optimize the efficiency of your remote workspace.
• 🎒 Self-Directed Development Incentive to support you with your professional development goals.
• 💻 Virtual events to connect with your fellow Getarounders, including educational speakers, cooking sessions, game nights, mixology classes, and more!
• 🤝 A company culture that keeps Diversity, Equity, and Inclusion top of mind, thanks to our dedicated Task Force. We are committed to being a place where you’re empowered to bring your full self to work.
• 🗓 Monthly Getaround driving credits and discounts for you, your friends, and your family.
• 🏆 Employee Recognition, Anniversary programs, and much more!

$115,000 - $130,000 a year *Actual compensation within the range may vary based on position level, knowledge, skills, experience, training, and geographic location. ** Please do not contact the hiring manager or job poster outside of established application process. Thank you! ** We Are Getarounders! Getaround is proud to be an equal opportunity employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value. Getaround is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (including physical or mental disability, medical condition, or medical leave), or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This EEO statement reaffirms our commitment to providing a workplace free from discrimination and harassment, in accordance with all applicable laws. We encourage all qualified candidates to apply for employment opportunities at Getaround. Consistent with our commitment to equal employment opportunity, Getaround will make reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform the essential functions of your job due to a disability, please contact People Operations at [email protected] to request an accommodation. Come join us and continue to make Getaround a great place to work! Apply for this job