Director of Content

Job Description

About Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.2 billion in revenue in 2023. Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives. We are looking for a Content Director to join our dynamic and fast-paced team. This role is an exciting opportunity as we recently launched a new brand and are looking for a creative leader to drive our content strategy forward. The Content Director will lead a talented team of content writers, social media specialists, and creative writers, overseeing all aspects of content creation and storytelling.

Key Responsibilities

• Lead and Inspire: Manage and mentor a team of content writers, social media professionals, and creative writers, ensuring alignment with the brand’s messaging and tone.
• Creative Excellence: Produce high-quality, creative content that engages audiences across all platforms—internally and externally—while reflecting the company’s vision and messaging.
• Content Strategy & Execution: Develop and execute comprehensive content strategies that support business goals, from awareness to conversion, working closely with the product marketing and product teams.
• Content Calendar Ownership: Own and manage the content calendar to ensure a consistent flow of strategic content that aligns with business objectives and audience needs.
• Multiple Content Formats: Develop and oversee a variety of content formats including long-form content, case studies, videos, blogs, and newsletters, tailored to engage diverse audiences.
• Run Blogs and Newsletters: Oversee the creation, strategy, and distribution of the company blog and newsletters, ensuring content is consistent, engaging, and reflective of the brand’s goals.
• Advocacy Programs & Customer Stories: Build advocacy programs and develop compelling customer stories to share externally, enhancing brand credibility and customer engagement.
• Content Ownership: Oversee all content across the website, ensuring it aligns with our new brand, drives engagement, and delivers value.
• Demand Generation Support: Create thought leadership content programs, including research reports, eBooks, and tier 1 content, in collaboration with the demand generation team.
• Survey & Research Creation: Develop surveys and leverage insights to create data-driven content that resonates with our audience and enhances our positioning as a thought leader in the industry.
• Collaborative Storytelling: Partner with product marketing and product teams to turn product updates into compelling stories that connect with our audience.
• Meet Deadlines: Ensure all content projects are completed on time by creating efficient workflows and tracking progress. A strong ability to manage priorities and meet deadlines in a fast-paced environment is essential.

Qualifications

• 8+ years of content creation and management experience, with a proven track record of leading high-performing teams.
• Supreme creative writing skills, with the ability to adapt to and elevate the brand’s voice and messaging.
• Strong leadership and mentorship skills, capable of leading a diverse team in a fast-paced, dynamic environment.
• Experience working on thought leadership content, surveys, and customer advocacy programs.
• Ability to collaborate cross-functionally, especially with product and product marketing teams.
• Proven ability to manage projects and deadlines, ensuring content is delivered on time and at the highest quality.
• Experience developing multiple content formats such as long-form content, case studies, videos, blogs, and more.
• Experience overseeing blogs and newsletters with a focus on growing engagement and readership.
• Ownership of content calendars and strategic planning to ensure consistent content flow.
• A proactive, solution-oriented mindset with an eye for creative opportunities and innovative content strategies.

Why Join Us?

• It’s not just a role—it’s an experience! You’ll be joining a vibrant, lively, and energetic marketing team that is brilliant, fun, and ready to collaborate . As we grow, we welcome new team members who bring passion and creativity to the table. This is your chance to be part of a team that’s always buzzing with fresh ideas and ready to work together to make magic happen.
• This is an exciting time to join our team as we embark on a new brand journey. You'll have the opportunity to make a significant impact, working closely with key stakeholders across the business to bring stories to life, run engaging blogs and newsletters, and drive content that matters.

Benefits: As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance. Other perks may include: 401(k) Retirement Plan and company match Company equity Flex Time Off Company Events Training/Development Tuition reimbursement Commuter benefits Volunteer opportunities Monthly internet stipend Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected] Apply for this job