Senior Business Systems Analyst

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Core Payments team under Commerce, Pay and Care organization has played an important part in Roku’s hyper-growth in online subscriptions through the deployment of an in-streaming, on-TV purchase experience. Core Payments supports multiple teams across Roku, across multiple consumer surfaces, including TV, web, mobile, and advertising. These parallel teams have built unique approaches for selling access to digital content Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), company branded devices, and shoppable on-device ads.

About the Role

As Roku Pay’s Sr. Business Systems Analyst, you will be responsible for defining business intelligence requirements for individual subject areas; You will design, develop, build, and test controls & financial reporting for external & internal stakeholders. You will work cross-functionally to collect data, infer trends from a variety of data sources and deliver interpretation to make recommendations to executives. You will help Roku Pay launch new functionality and markets, adapting to requirements and monitoring our systems for accuracy and efficiency.

What you’ll be doing

• Build deep contextual and domain knowledge, identify reporting needs & gaps and support ad-hoc needs of the business
• Partner with other teams on cross-functional projects to develop process efficiencies
• Work on continuously enhancing reconciliation models and help improve accuracy
• Design & develop comprehensive, consistent & accurate financial reports that comply with regulatory requirements and internal policies
• Conduct research, gather data, and perform analysis to identify solutions and work with cross-functional teams to implement solution
• Escalate issues to senior management or appropriate teams when necessary. The analyst should have the ability to communicate effectively with stakeholders and provide timely updates on issue resolution
• Perform quantitative analysis, including interpreting large, structured data and formulate recommendations
• Work with our Product, Platform, Partnerships, and Finance teams to develop Roku Pay’s global payments strategy

We’re excited if you have

• BA/BS degree or equivalent and 6+ years of relevant experience in Business Intelligence, Analytics, Finance, or Payments
• Proficient in extracting and processing data using Advanced SQL and possess scripting skills (Python preferred) to automate manual work
• Hands on experience with data analysis and providing useful insights
• Track record of working with variety of databases and large data sets
• Expertise building visualizations and dashboards using Looker/Tableau or similar
• Experience with version control & tools such as Git/Gitlab or Jupyter Notebook
• Detail-oriented and must have the analytical skills for solving unstructured problems
• Excellent oral/written communication and presentation skills, including an ability to effectively communicate with both internal and external stakeholders
• Ability to work effectively and multi-task in an ambiguous, high-volume environment
• Experience in payments, escalations and financial reconciliation, building reporting for external customers/partners, and acting as a single point of contact for inquiries is highly preferred

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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