Wellness Program Coordinator (Detroit, Michigan)

Job Description

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

overview:WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, wellness and transparency services power programs from employers, health plans and government organizations are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com.WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Position Description:This position is located at the client site in Detroit, MI.The Dedicated Well-being Program Coordinator I (PC I) will work onsite in a manufacturing environment supporting first and second shift employees. This position also requires ~5% local travel to the client’s neighboring facilities to support their onsite wellness program. The PC I will work collaboratively with the client’s health promotion team, raise awareness of the onsite wellness program, conduct onsite health screenings, offer face-to-face health coaching, manage the Wellness Champion Network, and help to create a culture of well-being at the client site. In this role you will:

• Create a culture of well-being at the worksite
• Promote well-being through meaningful interactions with employees
• Increase awareness and engagement in the client’s well-being programs
• Develop and facilitate educational programs (i.e., courses, workshops, special events, and interactive booths)
• Assist with program promotion, including development and/or distribution of promotional materials
• Conduct onsite biometric screenings
• Offer face to face onsite health coaching
• Track and report on all participant-facing activities (e.g., coaching interactions, presentations, tabling events, challenges, etc.)
• Recruit, engage and manage the Wellness Champion Network
• Encourage and support well-being policies at the client worksites (e.g., tobacco free campus, cafeteria, vending machines)
• Create and execute annual project plans, including development of delivery/implementation plan, action plans and tracking key project milestones for assigned sites
• Collaborate with client’s HR/Benefit teams, and other departments as applicable
• Document all key decisions from meetings and client conversations
• Assist with day-to-day delivery of established programs with direction from client and WebMD Account Team
• Monitor expenditures to assure spending remains within client's specified guidelines
• Regular utilization of WebMD management information systems to track and evaluate program
• Participate in both internal WebMD and client meetings
• Other duties specific to account as assigned by client or WebMD

qualifications, skills and experience:

• Available to travel to other client facilities, as needed
• Minimum of a bachelor's degree required in a health-related field
• 2 years Wellness Coordinator/Health Coaching or similar health and wellness client-facing experience required
• Excellent communication/people skills, including proven ability to adapt to individual communication styles
• Experience delivering presentations to small and large groups
• Independent problem solving and decision-making ability
• Demonstrated enthusiasm for interacting with participants
• Experience and comfort using Microsoft Office and Google Workspace

As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.